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Intelligent Customer Care with Bots - Part 1: Introduction

Discussion in 'Official Microsoft News' started by Seth Juarez, Apr 12, 2017.

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  1. Seth Juarez

    Seth Juarez Guest

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    Bots & conversation-as-a-platform are gathering momentum and have the potential to radically change how people interact with software & services. In this video, see how Microsoft and Zarmada, a partner, worked together to reimagine the customer experience for a fictional online insurance company. Through the use of Cognitive Services, Azure, and the Bot Framework, building smart bots to power your organization is easier than ever before.

    James Carpinter

    Zarmada - Chief Technology Officer

    [email protected]

    www.zarmada.com



    [​IMG]

    Continue reading...
     
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