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Experiencing Alerting failure for Many Data Types – 04/07 – Resolved

Discussion in 'Official Microsoft News' started by Application Insights, Apr 8, 2017.

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  1. Application Insights

    Application Insights Guest

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    Final Update: Friday, 07 April 2017 22:02 UTC

    Application Insights is aware that customers may not have received any of their configured alerts between 04/07, 20:11 UTC and 04/07, 21:38 UTC. We’ve confirmed that all systems are back to normal with no customer impact as of 04/07, 21:38 UTC.
    • Root Cause: The failure was due to a failure during a planned configuration update which caused a break in the alerting pipeline.
    • Lessons Learned: We are investigating additional telemetry during these kinds of changes in order to prevent a reoccurrence.
    • Incident Timeline: 1 Hour & 27 minutes – 04/07, 20:11 UTC through 04/07, 21:38 UTC

    We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

    -Matt


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