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Executives are looking for a solution for "ticketing" and resource management using...

Discussion in 'Official Microsoft News' started by Microsoft SharePoint, Dec 9, 2015.

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  1. Microsoft SharePoint

    Microsoft SharePoint Guest

    Blog Posts:
    One thing is issue routing. Coming up with a solution where a user can come to our site, and use a tool that will help "route" them to the list, website, doc, etc. that they are wanting but may not know how exactly to get to it.

    I've thought of a survey style solution, and a flowchart style solution. I need other ideas.

    They also are interested in resource management, like availability of training rooms, training instructors, etc. I would think I would use the resource list for this, but I have no familiarity with it. Couple that with the fact that I'm building this for multiple locations across the United States, it's a daunting task.

    Does anyone have any ideas on what I can do to help myself win this war? I don't want anyone taking work away from SharePoint.

    submitted by Grits_N_Gravy_23
    [link] [10 comments]

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